Even better, they can seek input and feedback from others as they go. After great pre-boarding, the second most important step in remote onboarding is collaboration. Employees are most open to absorbing new ideas and information during the onboarding process. Take advantage of all the functions of team communication and project management tools.

best practices for onboarding remote employees

Gartner, Inc. poll of 334 HR leaders found that 86% of organizations are incorporating new virtual technology to interview candidates due to the COVID-19 pandemic. This same technology is now being used to great effect when onboarding remote employees.


Since there’s no way to set up team lunch outings and welcome drinks, you need to look for another way to introduce your new hires to their co-workers. The easiest way is to organize video calls both with the entire team and individually with the colleagues they will communicate with most often. A single Google document can be set up for people to jot down questions, notes, and answers. Share it with anyone who you trust to offer the new hire sound questions, and make sure that the new employee understands how to notify others if they have something urgent. In these suggestions, being sure to offer ample opportunity for employees to reflect on their own virtual experience as they go.

On top of content creation, collaborative learning should also happen during the onboarding process. Pre-boarding might seem like a basic admin task, but overlooking this remote onboarding best practices important step jeopardizes a smooth first day for your new hire. Any first day is stressful and starting a new job remotely in the middle of a pandemic even more so.

Grant them access to the onboarding parts in your knowledge base

You can catch up on our conversation in full here, or download our comprehensive ebook, below, for the full picture. An effective onboarding program is considerably more important now with the increasing popularity of remote work. Effective onboarding aims to convince employees that sustained efforts over the long term can help them reap career jumps and financial rewards at your company. It prepares employees to fully commit to performing well and exceeding expectations. Hiring managers must be adequately trained and attuned to the nuances of remote onboarding.

After a few days, introduce your new hire to everyone else on the team during one larger meeting. Check out the full virtual onboarding guide when you’re done here to get a better idea of how to properly onboard your new remote team members. For new hires, we organize a virtual lunch with their managers and HR. We send everyone a $20 Grubhub gift card and use this meeting to get to know each other outside of what was on the resume. We ask questions like, «If you could eat one thing for the rest of your life, what would that be?» We may also play two truths and a lie. This is where your new employees can digitally sign any HR documents, learn about benefits, and set up any accounts they may need access to.

simple ways to build a world-class employee experience

Give employees access to communication tools, project management software, and more. As they become more familiar using these , you may experience fewer hiccups when they actually start. These could be related to their new job, your company culture, operating practices, etc. Think about all of the small personal touches employees would usually experience in the office and bring them to life. Announce them to the organization on your organization’s staff calls to give them some face time. Lastly, consider giving them a peer mentor as a friend at work on day one.

  • This can be especially helpful in a remote work environment, where new hires can’t just pop into someone else’s office to ask for help when they need it.
  • Assign your new hire a company email address and login credentials and explain how they can access your digital workplace.
  • Employee onboarding is just as important as the hiring process and even more so when onboarding virtually.
  • So you can imagine how using software to protect your passwords is essential.
  • This includes our discussion forum, where new hires can ask questions anytime, and offer instant reactions to each module, as they are taking each course.
  • It’s crucial to meet with new hires and IT staff right away to get them started on their remote work set-up and provide them with log-in credentials and access to the appropriate sites used by the company.

New employees must learn about the company’s culture from the outset. Spend more time than you generally would in a face-to-face environment talking about what is typical and atypical across various cultural dimensions. Create the space for your new colleagues to ask about the way things are done as well. Now you’re fit to take your virtual onboarding process to the next level. When new employees have to work as a group to complete a case study or group project during onboarding, it forges bonds and introduces team members, but can also be an opportunity to cross-train teams. Have a new sales rep work with a marketer and a support team member throughout orientation so they later have contacts in other departments.